Editing Salutation Fields in Salesforce Accounts and Contacts

In the world of Salesforce, maintaining accurate and up-to-date contact information is crucial for effective communication and relationship building. One essential aspect of this is ensuring that salutations, such as Mr., Ms., or Dr., are correctly assigned to each individual. Whether you're addressing clients, partners, or colleagues, using the appropriate salutation demonstrates professionalism and respect.

This comprehensive guide will delve into the process of editing salutation fields in both Salesforce Accounts and Contacts, empowering you to maintain accurate and respectful communication with your valuable connections. We'll cover everything from navigating to the relevant settings to adding, modifying, and reordering salutation options.

By the end of this blog post, you'll be equipped with the knowledge and skills to confidently manage salutation fields in Salesforce, ensuring that your communications always start on the right foot.

Step-by-Step Guide to Editing Salutation Fields in Salesforce

These steps work for the Contact object, as well as Individual, Lead, and Person Accounts.

1. Start by going to Salesforce Setup and then clicking on Object Manager.
2. In the Object Manager, find Contact or your desired object as mentioned above. Click on Fields & Relationships.
3. Look for First Name or Name.
   
   Note: You won't find the Salutation field by searching for salutation. Instead, search for Name, and then you'll see the Salutation field appear.
   
   
4. When you search for the Name field, the salutation field will appear. As shown in the image below.
   
   
   
   
5. Click on the dropdown on the right side and select Edit. Then the salutation picklist edit screen will appear as shown in the below image.
   
   
6. Now you can add, remove, reorder, or deactivate the picklist values for the Salutation field.

Reference

• Say Hello to Salutation Picklist Values in Lightning Experience