What is Partner Business Org (PBO)? Benefits and features | Salesforce Partners

What is Partner Business Org (PBO)?

A Partner Business Org (PBO) is a special Enterprise edition Salesforce org provided to all registered salesforce Partners. PBO offers dedicated space for partners to showcase their apps, solutions and manage their relationship with Salesforce.

PBO also provides access to tools and resources designed to support partners business objectives. This environment is provided to help partners build, test, and demonstrate their solutions effectively.

Benefits & Features of PBO

• Manage your own customers with leads, accounts, contacts, opportunities and custom objects.
• 2 Enterprise Edition Salesforce Cloud/Service Cloud Licenses.
• 10GB data storage.
• Access Feature Management App (FMA) for managed packages and control features of subscribers.
• Access License Management App (LMA) for managed packages and control licensees of subscribers.
• Access Channel Order App (COA) for managing your package orders.
• Access Environment Hub for managing scratch orgs, Partner Dev Orgs, Test orgs, or Demo Orgs.
• Access to AppExchange Debugger to debug packages in Subscriber orgs.
• Access to AppExchange Analytics for your Appexchange packages.
• Option to purchase additional Salesforce Licenses if required.

How to utilize PBO?

You can utilize the PBO in many ways apart from the Standard features for partners. Some of the use cares are:

• Track and manage income, expenses, and profit margins with custom reports and integrations.
• Store and automate employee details, leaves, appraisals, and payroll processes.
• Handle small business client relationships with personalized CRM features and automation.
• Monitor inventory levels and order statuses with custom objects and workflows.
• Launch and track email campaigns using Marketing Cloud or Pardot.
• Manage projects with task tracking, Kanban boards, and deadline monitoring.
• Build dashboards and use AI-driven insights for data-driven decision-making.

Leverage Free AppExchange Apps for Enhanced Productivity

One of the hidden gems of Salesforce is its vast ecosystem of free apps available on the Salesforce AppExchange. Small businesses using PBO can take advantage of these apps to extend functionality without incurring additional costs. For example, apps like TaskRay Free can simplify project management, while Ebsta enhances email and calendar synchronization. Free data visualization tools can complement Salesforce’s native reporting features, providing deeper insights into business metrics. By exploring and utilizing these apps, you can maximize the value of your PBO, automate repetitive tasks, and unlock new efficiencies tailored to your unique business needs—all at no extra cost.

How to get access to PBO?

By default Salesforce enables PBO to the org that you used to register as partner with Salesforce. If you are not sure or did not receive this benefit, then please log a case with Salesforce Support from your partner community account.

Use the subject "Requesting Partner Business Org (PBO)" and make sure to choose the Partner Programs & Benefits product category. For more details, please follow - Request a Salesforce Partner Business Org

Please note that this benefits is available to only verified partners and need to be renewed yearly along with Salesforce Partnership.

References

Partner Business Org Overview
Take Advantage of Tools and Resources for AppExchange Partners